High Down Prison: A Comprehensive Guide to Surrey’s Modern Male Facility

Located in the suburban area of Banstead, Surrey, High Down Prison serves as a key facility in the UK’s prison system, blending modern infrastructure with rehabilitation efforts for male offenders. Officially known as HMP High Down, this Category B prison caters to a diverse population with a focus on preparing inmates for reintegration. Whether you’re planning a visit to support a loved one, researching its role in the justice system, or curious about life behind its walls, this guide provides a detailed exploration of High Down Prison’s address, telephone number, visiting procedures, transport links, and the daily experiences of its inmates, offering an essential resource for families and researchers.

Overview of High Down Prison

High Down Prison, officially HMP High Down, is a Category B male prison located in Banstead, Surrey. Opened in 1992, it is a relatively modern facility with a capacity of approximately 1,203 inmates. The prison primarily houses adult male prisoners, including those on remand, serving short to medium-term sentences for offences such as theft, assault, or drug-related crimes, or awaiting transfer to other facilities.

Managed by His Majesty’s Prison Service, High Down is known for its rehabilitation programmes, including education, vocational training, and therapeutic interventions, supported by modern facilities like workshops and classrooms. While no high-profile inmates have been widely publicised, the prison serves a diverse population from Surrey and Greater London. Recent inspections praise its training opportunities but highlight challenges with drug use and staff shortages, positioning High Down as a dynamic yet complex facility in the prison estate.

History of High Down Prison

High Down Prison opened in April 1992, built on a former hospital site to address prison overcrowding in the South East. Designed as a modern Category B prison, it incorporated advanced security features and rehabilitation spaces, moving away from the outdated designs of Victorian gaols. The facility’s construction was part of a 1990s initiative to modernise the UK’s prison estate, featuring single and double cells, workshops, and educational facilities.

Since its opening, High Down has expanded its rehabilitation offerings, introducing programmes like construction and IT training in the 2000s. Early inspections praised its modern infrastructure but noted issues with staff training. Upgrades in 2005 and 2018 enhanced its security and educational facilities, addressing concerns like contraband smuggling. A 2023 HM Inspectorate of Prisons report commended its resettlement programmes but flagged drug use and staffing challenges. High Down’s history reflects its role as a modern hub for rehabilitation, tempered by operational complexities.

High Down Prison Address

The most up-to-date address for High Down Prison is:

This address is verified via the GOV.UK website. The prison is located in a suburban area, 2 miles east of Banstead, accessible via the A217.

High Down Prison Telephone Number

To contact High Down Prison, use the following number:

Telephone: +44 20 7166 4000

Sourced from GOV.UK, this number connects to the main switchboard, available Monday to Friday, 8:00 AM to 4:00 PM. For visitor bookings or specific queries, follow the prompts or request relevant extensions.

High Down Prison Capacity

High Down Prison has an operational capacity of approximately 1,203 inmates, according to Ministry of Justice data. The facility includes single and double cells across several houseblocks, with some accessibility adaptations. Its large capacity supports its role as a local prison, though overcrowding has been reported during peak periods.

How to Get to High Down Prison: Travel Directions and Transport Links

High Down Prison’s suburban location in Banstead offers good connectivity to London, Croydon, and Epsom.

By Car

From Banstead, take the A217 north to High Down Lane (5 minutes). From London, follow the A23 south, then the A217 (30–45 minutes, depending on traffic). From Croydon, take the A232 west, then the A217 (15 minutes). The prison is signposted off High Down Lane.

Parking: Free on-site parking is available for visitors, including disabled spaces. The car park is adjacent to the visitor centre, with ample spaces even during peak hours.

By Train

The nearest station is Banstead Railway Station, 1.5 miles away (5-minute taxi or 25-minute walk). Southern Railway operates services from London Victoria (40 minutes) and Epsom (10 minutes). Taxis from the station cost £5–£8. Alternatively, Sutton Station (2 miles) offers wider connections. Check schedules on the Southern Railway website.

By Bus

From Sutton or Banstead, the Number S1 or 420 bus (Transport for London) stops near High Down Lane, a 5-minute walk from the prison. Buses run every 15 minutes, taking 10 minutes from Sutton. Plan your journey using the TfL website.

How to Book a Visit to High Down Prison

Visiting High Down Prison requires advance booking and compliance with security protocols. Follow these steps:

1. Call the Booking Line: Contact +44 20 7166 4000 (Monday–Friday, 9:00 AM–3:00 PM). Provide the inmate’s name, prison number, and desired visit date.
2. Online Booking: Use the GOV.UK prison visit booking service. Register and submit your request up to 14 days in advance.
3. Identification: Adults (18+) must present photo ID (e.g., passport, driving licence). Children need a birth certificate. Arrive 15 minutes early for security checks, including searches and drug detection dogs.
4. Special Requirements: Request accessible facilities or child support when booking. The visitor centre offers a waiting area and basic facilities.

Confirmation is sent via email or phone. Cancel or reschedule at least 24 hours prior to avoid restrictions.

High Down Prison Visiting Times

Visiting hours, as confirmed by GOV.UK, are:

• Tuesday, Thursday: 2:00 PM – 4:00 PM (social visits).
• Saturday, Sunday: 9:30 AM – 11:30 AM, 2:00 PM – 4:00 PM (social visits).
• Legal Visits: Monday–Friday, 9:00 AM – 12:00 PM (by appointment).

Visits last approximately 1 hour, with longer sessions for legal meetings. The visitor centre is modern and functional, with refreshments available. Check for holiday schedule changes or COVID-19 measures (e.g., masks).

Life at High Down Prison: What’s It Like for Inmates?

Life at High Down Prison is structured to balance security and rehabilitation, leveraging its modern facilities. Inmates live in single or double cells across houseblocks, with access to education (e.g., literacy, IT), vocational training (e.g., construction, catering), and work programmes. Facilities include a gym, library, and outdoor areas, with 6–8 hours of daily out-of-cell time when staffing allows.

A 2023 inspection found that 60% of inmates felt safe, but drug use, particularly cannabis and Spice, and violence remain challenges, with over 180 assault incidents in 2024. Mental health support is improving but strained, with self-harm rates above average. Positive aspects include employability programmes with links to local businesses and family contact initiatives. Inmates describe a busy environment, with training offering purpose, though tensions from drug use and staffing shortages (down 10% in 2024) can disrupt progress.

Recent News About High Down Prison

High Down Prison has been in the news in 2025 for its rehabilitation efforts and challenges:

• Vocational Training Success: In March 2025, High Down’s construction training programme placed 20 inmates in jobs post-release. Get Surrey
• Drug Smuggling Crackdown: A February 2025 operation reduced contraband smuggling, though drug issues persist. BBC Surrey
• Staff Shortages: A January 2025 report noted a 10% staff shortage, impacting programme delivery, with recruitment ongoing. HM Inspectorate of Prisons

These updates highlight High Down’s commitment to rehabilitation amid operational hurdles.

Frequently Asked Questions About High Down Prison

Who is held at High Down Prison?

High Down Prison houses adult male prisoners, including those on remand, serving short to medium-term sentences, or awaiting transfer.

How can I send money to an inmate?

Supporting an inmate financially is a common concern. At High Down, use the GOV.UK online payment service or send a postal order. Contact +44 20 7166 4000 for guidance. Cash is not accepted for security reasons.

Is High Down Prison accessible?

Yes, it offers ramps, accessible toilets, and parking. Request accommodations when booking to ensure a smooth visit.

What programmes are available for inmates?

Inmates access education, vocational training, and work programmes, including IT, construction, and catering, though availability varies.

How safe is High Down Prison?

Safety is moderate, with 60% of inmates feeling safe in 2023. Drug use and violence are concerns, but training and security programmes are improving conditions.

HMPrisonguide.co.uk Personal Overview

At HMPrisonguide.co.uk, we believe that family support can transform an inmate’s journey, and High Down Prison’s focus on rehabilitation makes these connections vital. With a capacity of 1,203 inmates and recent news highlighting successes in vocational training alongside challenges like drug smuggling, High Down is a hub of opportunity and complexity. The visiting hours (Tuesday, Thursday, and weekends) and straightforward booking process via +44 20 7166 4000 enable loved ones to offer hope, which can inspire change. We hope this guide helps you plan a visit to the High Down Lane address or connect with someone at High Down Prison, fostering support and rehabilitation. For more details, visit the GOV.UK website.