Highpoint Prison: Address, Telephone Number, Visits

Highpoint Prison: A Comprehensive Guide to Suffolk’s Modern Male Facility

Nestled in the rural countryside near Stradishall, Suffolk, Highpoint Prison serves as a key facility in the UK’s prison system, balancing rehabilitation and security for male offenders. Officially known as HMP Highpoint, this Category C prison comprises two sites, Highpoint North and Highpoint South, offering a range of training and resettlement programmes. Whether you’re planning a visit to support a loved one, researching its role in the justice system, or curious about life behind its walls, this guide provides a detailed exploration of Highpoint Prison’s address, telephone number, visiting procedures, transport links, and the daily experiences of its inmates, offering an essential resource for families and researchers.

Overview of Highpoint Prison

Highpoint Prison, officially HMP Highpoint, is a Category C male prison located in Stradishall, Suffolk. Opened in 1975, it has a capacity of approximately 1,297 inmates across Highpoint North and Highpoint South. The facility primarily houses adult male prisoners serving medium to long-term sentences for offences such as theft, assault, or drug-related crimes, with a focus on training and resettlement to reduce reoffending.

Managed by His Majesty’s Prison Service, Highpoint is known for its extensive vocational programmes, including construction, horticulture, and catering, supported by modern facilities like workshops and classrooms. While no high-profile inmates have been widely publicised, the prison serves a diverse population from East Anglia and beyond. Recent inspections praise its rehabilitation efforts but highlight challenges with drug use and staff shortages, positioning Highpoint as a significant yet complex facility in the prison estate.

History of Highpoint Prison

Highpoint Prison opened in 1975, originally established as a single site on a former RAF airfield to address prison overcrowding in the East of England. In 1987, it expanded with the addition of Highpoint South, creating a dual-site facility to accommodate more inmates and enhance training capabilities. The prison’s design incorporated modern security and rehabilitation spaces, moving away from older Victorian gaols.

Key milestones include the introduction of vocational training programmes in the 1990s and the expansion of educational facilities in the 2000s. Early inspections praised its modern infrastructure but noted issues with staff retention. Upgrades in 2005 and 2018 enhanced its security and training facilities, addressing concerns like contraband smuggling. A 2023 HM Inspectorate of Prisons report commended its resettlement programmes but flagged drug use and staffing challenges. Highpoint’s history reflects its evolution as a modern rehabilitation hub, tempered by operational complexities.

Highpoint Prison Address

The most up-to-date address for Highpoint Prison is:

HMP Highpoint
Stradishall
Newmarket, Suffolk, CB8 9YG
United Kingdom

This address is verified via the GOV.UK website. The prison is located in a rural area, 5 miles southeast of Newmarket, accessible via the A143.

Highpoint Prison Telephone Number

To contact Highpoint Prison, use the following number:

Telephone: +44 1440 743100

Sourced from GOV.UK, this number connects to the main switchboard, available Monday to Friday, 8:00 AM to 4:00 PM. For visitor bookings or specific queries, follow the prompts or request relevant extensions.

Highpoint Prison Capacity

Highpoint Prison has an operational capacity of approximately 1,297 inmates, according to Ministry of Justice data. The facility includes single and double cells across Highpoint North and South, with some accessibility adaptations. Its large capacity supports its role as a training prison, though overcrowding has been reported during peak periods.

How to Get to Highpoint Prison: Travel Directions and Transport Links

Highpoint Prison’s rural location near Stradishall requires planning, but it is accessible by car, bus, or limited train connections, with links to Newmarket, Bury St Edmunds, and Cambridge.

By Car

From Newmarket, take the A143 southeast to Stradishall (10 minutes). From Bury St Edmunds, follow the A143 east (15 minutes). From Cambridge, take the A1304 east, then the A143 (25 minutes). The prison is signposted off the A143.

Parking: Free on-site parking is available for visitors, including disabled spaces. The car park is adjacent to the visitor centre, with ample spaces even during peak hours.

By Train

The nearest station is Newmarket Railway Station, 5 miles away (10-minute taxi). Greater Anglia operates services from Cambridge (20 minutes), Ipswich (30 minutes), and London Liverpool Street (1.5 hours via Cambridge). Taxis from the station cost £8–£12. Check schedules on the Greater Anglia website.

By Bus

From Newmarket or Bury St Edmunds, the Number 14 or 15 bus (Stephensons of Essex) stops in Stradishall, a 5-minute walk from the prison. Buses run hourly, taking 15 minutes from Newmarket. Plan your journey using the Stephensons of Essex website.

How to Book a Visit to Highpoint Prison

Visiting Highpoint Prison requires advance booking and compliance with security protocols. Follow these steps:

  1. Call the Booking Line: Contact +44 1440 743100 (Monday–Friday, 9:00 AM–3:00 PM). Provide the inmate’s name, prison number, and desired visit date.
  2. Online Booking: Use the GOV.UK prison visit booking service. Register and submit your request up to 14 days in advance.
  3. Identification: Adults (18+) must present photo ID (e.g., passport, driving licence). Children need a birth certificate. Arrive 15 minutes early for security checks, including searches and drug detection dogs.
  4. Special Requirements: Request accessible facilities or child support when booking. The visitor centre offers a waiting area and basic facilities.

Confirmation is sent via email or phone. Cancel or reschedule at least 24 hours prior to avoid restrictions.

Highpoint Prison Visiting Times

Visiting hours, as confirmed by GOV.UK, are:

  • Tuesday, Thursday: 2:00 PM – 4:00 PM (social visits).
  • Saturday, Sunday: 9:30 AM – 11:30 AM, 2:00 PM – 4:00 PM (social visits).
  • Legal Visits: Monday–Friday, 9:00 AM – 12:00 PM (by appointment).

Visits last approximately 1 hour, with longer sessions for legal meetings. The visitor centre is modern and functional, with refreshments available. Check for holiday schedule changes or COVID-19 measures (e.g., masks).

Life at Highpoint Prison: What’s It Like for Inmates?

Life at Highpoint Prison is structured to balance rehabilitation and security, leveraging its modern facilities across Highpoint North and South. Inmates live in single or double cells, with access to education (e.g., literacy, IT), vocational training (e.g., construction, horticulture, catering), and work programmes. Facilities include a gym, library, and outdoor areas, with 6–8 hours of daily out-of-cell time when staffing allows.

A 2023 inspection found that 65% of inmates felt safe, but drug use, particularly cannabis and Spice, and violence remain challenges, with over 150 assault incidents in 2024. Mental health support is improving but strained, with self-harm rates above average. Positive aspects include employability programmes with links to local businesses and family contact initiatives. Inmates describe a purposeful environment, with training offering a sense of achievement, though tensions from drug use and staffing shortages (down 10% in 2024) can disrupt progress.

Recent News About Highpoint Prison

Highpoint Prison has been in the news in 2025 for its rehabilitation efforts and challenges:

  • Vocational Training Success: In March 2025, Highpoint’s horticulture programme trained 20 inmates, boosting employability. East Anglian Daily Times
  • Drug Smuggling Crackdown: A February 2025 operation reduced contraband smuggling, though drug issues persist. BBC Suffolk
  • Staff Shortages: A January 2025 report noted a 10% staff shortage, impacting programme delivery, with recruitment ongoing. HM Inspectorate of Prisons

These updates highlight Highpoint’s commitment to rehabilitation amid operational hurdles.

Frequently Asked Questions About Highpoint Prison

Who is held at Highpoint Prison?

Highpoint Prison houses adult male prisoners serving medium to long-term sentences in Category C conditions, with a focus on training and resettlement.

How can I send money to an inmate?

Supporting an inmate financially is a common concern. At Highpoint, use the GOV.UK online payment service or send a postal order. Contact +44 1440 743100 for guidance. Cash is not accepted for security reasons.

Is Highpoint Prison accessible?

Yes, it offers ramps, accessible toilets, and parking. Request accommodations when booking to ensure a smooth visit.

What programmes are available for inmates?

Inmates access education, vocational training, and work programmes, including IT, construction, horticulture, and catering, though availability varies.

How safe is Highpoint Prison?

Safety is moderate, with 65% of inmates feeling safe in 2023. Drug use and violence are concerns, but training and security programmes are improving conditions.

HMPrisonguide.co.uk Personal Overview

At HMPrisonguide.co.uk, we believe that family support can inspire hope and change, and Highpoint Prison’s focus on rehabilitation makes these connections vital. With a capacity of 1,297 inmates and recent news highlighting successes in vocational training alongside challenges like drug smuggling, Highpoint is a hub of opportunity and complexity. The visiting hours (Tuesday, Thursday, and weekends) and straightforward booking process via +44 1440 743100 enable loved ones to offer support, which can transform an inmate’s journey. We hope this guide helps you plan a visit to the Stradishall address or connect with someone at Highpoint Prison, fostering support and rehabilitation. For more details, visit the GOV.UK website.